24/7

Support Worldwide

Global service with local presence

The world’s leading manufacturer of tank cleaning equipment that services over 70% of the world’s tanker fleet and is a major provider to land-based industries.

Support & AFTER SALES

Support & Service

Moreover, the Scanjet Service & After Sales Department has, over the years, developed its capabilities to track and service approximately 8,500 Scanjet-equipped vessels. Furthermore, our worldwide service capabilities are strengthened by the additional in-house service engineers. For instance, a service attendance that starts in Singapore can be finished by one of our other service hubs in Rotterdam.

To emphasize efficiency and reliability, consider this: saving money and maximizing operational uptime go hand in hand. The best way to minimize the risk of operational downtime is through preventive maintenance. Planned maintenance allows preventing a fault before it occurs, thus saving not only man-hours but also maximizing operational uptime and avoiding costs due to loss of operation. To facilitate this process, make sure you use our Service Record Books to track service and best practices. Additionally, training of crew and updating the vessel’s (PMS) Planned Maintenance System is always a good investment.

Regarding sustainability, it is essential to note that sustainable operation is in our core thinking and the way we work. For instance, we use local service engineers as much as possible, and we pack goods in an environmentally friendly way. Furthermore, we strive to reuse materials and ensure waste is treated properly onsite. It’s widely recognized that organizations now understand that financial profitability is very much linked to social equity and environmental care. Hence, the need to integrate sustainability across the value chain has been widely recognized. Therefore, we encourage you to ASK for our green services.

Customer Support

Includes

  • Quotes
  • Order
  • Retrofit
  • Spares
  • Technical Enquiries
  • Claims
  • Warranty
After Sales / Service

Includes

  • After sales
  • Worldwide Service
  • Scanjet Academy
  • Products & Portable Equipment
  • Service Offers
  • Training offers / Seminars
  • Service Support